Terms and Conditions of Purchase

Thank you for shopping with Crozier Treads. By placing an order, you agree to the following terms and conditions:

 

Cancellation and Changes

Cancellations or changes to your order must be requested within 24 hours of placing your order. Due to the custom/personalised nature of our clothing and the commencement of the production process, we may not be able to accommodate changes or cancellations after this period.

 

Returns and Exchanges

Returns are only accepted in the case of a manufacturer's fault or an error on our part. We do not accept returns for a change of heart or incorrect sizing. Please refer to our Garment Specifications to ensure that you select the correct size before making a purchase.

 

Production Time

The production of personalized clothing typically takes 5-10 working days. While we strive to meet this timeframe, please be aware that unforeseen circumstances beyond our control may affect delivery. We are not liable for delays caused by such circumstances.

 

Shipping

We currently offer shipping within the UK only. The standard delivery charge is £3.99, 

 

Limitation of Liability

Crozier Threads is not liable for any delays, losses, or damages that occur during the shipping process. Our liability is limited to the cost of the product purchased.

 

Contact Information

If you have any questions or concerns regarding your order or our terms and conditions, please contact us at:

 

By placing an order, you acknowledge that you have read, understood, and agree to these Terms and Conditions of Purchase.